Sony Xperia L3 Black With PlayStation Bundle

[Delboy6699]

I ordered the Sony Xperia L3 Black With PlayStation Bundle and the only thing to arrive is the phone..... I would like to know wwhatss actually going on 

[Chris_B]

@Delboy6699  You don’t receive the free gift with the device you have to claim for it.  

[Delboy6699]

I have tried on Sony website and it says my imei number is not recognised 

[Alex_S]

Hi @Delboy6699,

Once you have had your phone for 14 days, you will receive a text message letting you know you can go to the Sony portal to claim your gift.

Alex 🙂

[Darranh]

Hi I've received my PlayStation however it did not include the 12 month PS + subscription, how do I receive that?

Thanks 

[Katie_B]

Good Afternoon @Darranh. 

Welcome to the EE Community. 

It's great to hear you have received your device.

I have checked with Kondor and the subscription code should be in your PlayStation delivery box. 

Katie 🙂

[Darranh]

Hi i have checked in the box again and there is nothing else there all that was included was the PlayStation4 and the dual shock controller.

What should I do? 

Thanks 

[Katie_B]

Thanks for letting me know @Darranh. 

I would recommend emailing Kondor customer services on customerservices@kondor.co.uk. 

Katie 🙂