Some websites unable to load but fine through a VPN
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25-06-2020 06:44 PM
Hello,
I have a bit of an odd problem. There are some websites that I am unable to access through my 4GEE router. These are not websites that should be content locked (which I have turned off and tested).
I can access these websites if I use a VPN or if I hotspot through my phone. For example I can't access thepositivebirthcompany.co.uk My neighbour who also has 4GEE wifi can't access it either. However I can access it through a VPN.
What is goign on here and can I fix it?
Thanks
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26-06-2020 04:39 PM
Use the Camera icon above your text to upload a file to here.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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26-06-2020 04:45 PM
Yeah, thats what I did - it looks like it has loaded but when I hit post it just appears as a broken image link.
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26-06-2020 04:45 PM - edited 26-06-2020 04:46 PM
Oh I see, its 'hidden' - sorry, didn't understand how this forum works!
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26-06-2020 04:46 PM
Don't worry, your images were awaiting approval. I have now done so & they should appear soon.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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28-06-2020 07:40 PM
Still no further forward on this if anyone has any other thoughts?!
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29-06-2020 08:14 AM
Hi @LesleyCr
Thanks for posting on the community.
If you get in touch with our Tech Gurus, they will be able to get this looked into further for you.
Let us know how you get on.
Leanne.

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