Software upgrade

Starman64
Investigator
Investigator

‎09-11-2020 06:19 PM

I recently switched to a sim only business contract. Since then I have not received the November security patch nor the S9 upgrade that has been distributed to devices worldwide. Why?

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎09-11-2020 06:35 PM

Hi @Starman64 

 

My Samsung purchased Galaxy S20 Ultra 5G is on 1st October and there is no update available for my device.

 

Your S9 is way down the line of Samsung updates, so when it's out for your device you will receive a notification. 

 

Thanks

 



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BrendonH
Community Hero
Community Hero
In response to Northerner

‎09-11-2020 06:45 PM

@Northerner wrote:

Hi @Starman64 

 

My Samsung purchased Galaxy S20 Ultra 5G is on 1st October and there is no update available for my device.

 

Your S9 is way down the line of Samsung updates, so when it's out for your device you will receive a notification. 

 

Thanks

 

Samsung update policy is werd. My S10+ has the November update but as @Northerner  states the S20 doesn't.

 

What phone do you have?

Dial *#06# and share the details


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
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