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Smart disc set up

purpleprince
Explorer

‎19-09-2021 02:52 PM

I'm trying to set up a smart disc and the light is staying on purple. I've gone through all the steps and tried restarting it etc but the light just remains steady purple for hours.

0 Helpful
3 REPLIES 3
pip11
Scholarly Contributor
Scholarly Contributor

‎19-09-2021 03:17 PM

See HERE.

0 Helpful
purpleprince
Explorer
In response to pip11

‎19-09-2021 03:22 PM

Thanks but I've followed all the steps. The purple light should only stay on for up to 60 seconds while it's starting up and it's still on hours later.

0 Helpful
Christopher_G
EE Community Support Team
In response to purpleprince

‎20-09-2021 12:24 PM

Hi @purpleprince 

 

Are these the same EE Smart WiFi steps that you tried, downloading the Home app etc?

 

Chris

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