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Community Activity
Order Tracking not working
My new sim was ordered on Monday, I received a confirmation email and text but no other tracking details. I have tried to use the help service and the tracking system keeps failing and I have not received any updates on my order
Changing Broadband from Sky to EE.
Hello. I’m changing my broadband from Sky to EE. I’m told I won’t lose my Sky TV services (recordings etc) but don’t understand this when the Skybox is returned. Any reassurance welcome.
POWER HUB REPLACEMENT.
Just received my new Power Hub Replacement. Well done to EE for taking this action. However I think the bag to return the old one is a touch too big. Surely a waste of resources?Stu.
Strange TALK TIME
I bought £10 sim card with 500 min talking time. But, it finished suddenly and now it is 0 min!!! I have not use it eben for 3 hours in total!!! I received a message that I can add money to increase the taking time. I selected £5 option. Now, I found...
phone over internet incoming calls rings once
Hi all could somebody please help i have the digital handsets for over the internet calls incoming calls only ring once then hangs up but numbers in my contacts will ring as normal
Poor signal Duxford
The signal was excellent before February 8th 2025. Now we have no signal or maximum of 1 bar since then. network coverage says excellent. I can assure you it’s not!!
Hey please help. Uk
I’m on pay as you go, usually everything is fine. Today I topped up 10£, followed the steps and added a pack10. it says I’ve used it all up and it hasn’t worked since I topped up. I don’t understand.
Samsung unlock failed
I have used the EE online unlock code generator and It returned a invalid code. I have used 3 attempts on my Samsung S5 miniAnd worried that I may lock it permanently. The IMEI and unlock code has been checked 3 times. Any help would be appreciated ...
Current call and charge records since last bill
I can't find any way to see the current call costs on my account since the last bill was paid. I assume it is somewhere in the website that I can't find?Cheers
Calling to the UK from South Africa on a PAY AS YOU GO
Hi,I have an EE number and am already in South Africa and did not know about setting up roaming before I left. Now when I try and call a number or text a UK number while here in SA it tells me these calls are barred. So now I cant phone 150 it says ...
