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Community Activity
EE TV remote can’t select input sources
Just got a new Hisense TV and plugged in a new EE TV Box Pro for the first time. EE remote control paired with the TV perfectly and can control TV volume just fine. But when I try to select another input source, the source button on the EE remote ope...
Resolved! Not sure if possible. Sky Router
Thought I would ask a question, not sure if possible.So I have signed up with EE for the 1.6gbps and Smart Hub Pro Wifi 7.Initially due to install this week, but got a new date of 27th June. Wifi is weak, so the fact Im getting a Smart Wifi Pro devic...
Roaming EU
Hello,I’ve just received a £427 bill from EE, mostly for roaming charges while I was in Poland.I’m on the Full Works iPhone SIM plan. Before travelling, I specifically asked an EE store employee whether EU roaming was included, and was told yes. I as...
Resolved! Phone contract
I took out a contract for my iPhone 11 I’ve paid off the contract but I’m still paying for the data and free calls and text (which is the same amount I was paying for those services stated above and for the phone itself) I want to know how to cancel ...
Why still billing me after my contract expired?
I had 24month contract of phone and sim, contract ends 25th May 2025. And funny enough I got debited again June 19th which was meant to be my set date for direct debit. Ps. Am I to inform EE my contract expired before they stop direct debit?
No 5G for Pay as you go
There is no 5G available for those EE customers on Pay as you go which I am highly disappointed about especially when EE are supposed to be prideful on there strong reliable speeds, EE please change this because is not fair that we do not get the va...
Protest
Why is my SIM card's internet limited and I don't have access to all websites?
Openreach failed to install
After waiting a month for my install, the engineer came and said it would need a site visit, ground works and then a further install. He suggested at least another three weeks. I took a day off work for this appointment and my current supplier contra...
Why is EE so rubbish
Seriously, have had a brand new S25 Ultra for 5 months and it has not worked properly since day 1. EE blame Samsung and Samsung blame them. Niether company will do anything to rectify it. Now the phone has decided to not connect to the network. I gue...
