Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2660 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

faults with EE

been with EE over 10 years, finnaly after getting so ,many products with ive seen the company for there true colours. i have been given miss information for staff for about a year, it gets sorted then i get another issue which becomes me complaining ...

wrong item delivered

Hi I placed an online delivery yesterday and received the wrong order?  Can you tell what I need to do?

lexi73 by Visitor
  • 534 Views
  • 1 replies
  • 0 Helpful

Still waiting for device unlock code.

Hi, I requested to unlock my device about  12 days ago now I did this on the phone, they took all details and filled the unlocking form online I’ve had no email or correspondence about having the device unlocked and as of now it’s useless because EE ...

Lmar92 by Investigator
  • 755 Views
  • 12 replies
  • 2 Helpful

Leaving EE without switching providers

Hello I want to cancel EE online without switching providers. how do I do this online? And avoid international call charges and long waiting call lines. thanks!

Phone unlocked but won't accept new SIM

Hi,  I've requested the unlock code from EE, received and it my phone says unlock successful however when I put the new SIM in it says emergency calls only. I've tried the fixes on youtube; restarting the device, trying airplane mode, force stop on t...

bhsg21 by Explorer
  • 984 Views
  • 2 replies
  • 0 Helpful

How to buy a SIM card

HiI am returning to the UK on Saturday and need to provide a phone number that works for immigration- can I buy a new SIM card on line and have it delivered to my quarantine hotel address?My old ee number seems to have been deactivated. Can I please ...

alymcd by Visitor
  • 513 Views
  • 1 replies
  • 0 Helpful

day 3 of broadband, very cantankerous behaviour and speed

Hello. We switched from Talk Talk to EE at the start of the week, that was activation day (5/7/21). I did ring the freephone number to ask about the connection as we had no phone or broadband for half the first day, though the staff in the EE shop sa...

ID010471 by Investigator
  • 1415 Views
  • 19 replies
  • 8 Helpful

Extra charges

It says I've got extra charges £1.80 comming next month , cant understand why , as I have a spend cap on my contract