Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Sim only upgrade

MDeSantis
Visitor

‎26-06-2020 09:50 AM

Hi all, I'm currently on a Sim only plan which is due to expire in July so I went ahead and upgraded my plan on MyEE. It's not entirely clear from the confirmation email which says that my order is being processed (and includes a delivery address) whether my Sim will be automatically upgraded or whether I am being sent an entirely new Sim card. I am assuming that it is the former but as I said it's not clear so just wanted confirmation on this! Thanks, Michelle

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎26-06-2020 10:14 AM

As it's an upgrade you may continue using your existing SIM. A new one might be sent in case you have a diff phone with a diff sized SIM but you can ignore it & not activate it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP