Sim only upgrade need to add nhs discount code

donna4561
Visitor

‎17-04-2021 06:10 PM

Sim only deal I was told I could add nhs perks code as at time of upgrade my perks account was locked I now have a code and within the 14 days cool off period how do I get the 20% nhs discount added 

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎17-04-2021 06:22 PM

Hi @donna4561 

 

You cannot. You will need to cancel your current deal and reorder with your discount code. 

 

You need to speak to EE CS on 150 about this.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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XRaySpeX
EE Community Star
EE Community Star

‎17-04-2021 06:44 PM

Too late! Discount codes may only be applied at PoS when buying a new contract or upgrading.

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