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Samsung watch

amy_louise15
Investigator
Investigator

‎25-08-2021 09:47 PM

I have upgraded to a new samsung watch but I haven't received the reference number 

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎25-08-2021 09:51 PM

@amy_louise15   When was this and have you looked in your spam folder ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
amy_louise15
Investigator
Investigator
In response to Chris_B

‎25-08-2021 10:13 PM

2 days a go and I received a email but it didn't have the reference number on it



Sent from my Galaxy
0 Helpful
Christopher_G
EE Community Support Team
In response to amy_louise15

‎26-08-2021 08:11 AM

What did the email say, @amy_louise15?

 

Was it confirming the order?

 

Chris

0 Helpful
amy_louise15
Investigator
Investigator
In response to Christopher_G

‎26-08-2021 05:18 PM

Yes I did but it don't have a reference number



Sent from my Galaxy
0 Helpful
Leanne_T
EE Community Support Team
In response to amy_louise15

‎26-08-2021 05:30 PM

Hi @amy_louise15

 

If you get in touch with our Mobile Care team on 150, they can check the order and get you the reference number 🙂

 

Leanne.

0 Helpful