Samsung watch compatible with Motorola

[Alisontortoise1]

I was advised that my Motorola G 5g would work with the Samsung smart watche 3 and also looking at the Samsung support page also listed my phone as compatible, so paired the phone and watch with no problems however I can't put the watch onto Mobile data it will only work via Bluetooth, which is pretty pointless paying for a contract that doesn't work! Can anyone help please, I really wanted this watch but will have to return if it's not connectable to mobile data

[Jon_K]

Hi @Alisontortoise1.

Welcome to the community.

Were you advised that the watch would work with 4/5G with this phone?

The Samsung Website states that some features will be unavailable with alternative branded phones.

Do you have an account set up for standalone usage?

Jon

[Alisontortoise1]

Thanks for your reply, yes I have a data package for the watch and was advised they'd work together - so looks like this is the feature that doesn't work with other phones, such a shame as really liked the watch