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Samsung watch 4 set up with A3 help

Athenajm
Visitor

‎04-12-2021 02:54 PM

Hi 

Like other people on here, I bought the Samsung watch and plan without realising it wasn't fully compatible with non Samsung phones. I've now got a A3 (2017) phone and have set it up mostly but now get a message saying "we just need to set up the eSim on your watch. Please call us on 150 with code 219" I have tried to call a few times but the wait times are in excess of 40 minutes and I don't have the time to stay on the phone for that long. Would anyone please be able to advise on this? 

 

Thanks

 

 

 

 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎04-12-2021 03:06 PM

@Athenajm  You have to call as you have a code no one here can help with this.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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