Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Samsung s9 charger

Saltuffin
Visitor

‎17-04-2021 08:02 AM

I have literally got my charger out if the packet after about 2yrs and it doesn't work. It says its not genuine and takes forever too charge up my phone. I previously used my s8 charger which worked fine. I've tried it on different devices and with different plugs etc. But still no luck.....can anyone help???

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎17-04-2021 08:21 AM - edited ‎17-04-2021 08:22 AM

Hi @Saltuffin 

 

Buy another usb charger from and any supermarket, Amazon, eBay etc...they are cheap and disposable. I would also try changing the cable as the Samsung ones fail after a few years. 

 

Alternatively get in touch with Samsung support. 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful