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Samsung s21 ultra delivery

Jackm20010
Contributor
Contributor

‎26-01-2021 07:10 AM

Hi, 

 

I ordered a Samsung s21 ultra in black. 

 

I see multiple places saying when it will be out for the UK but EE have just put on launch. 

 

I wondered what date that would be ? And if it is likely to get it on time. I'm assuming the 28th is the launch date from what I have seen

 

Many thanks 

0 Helpful
9 REPLIES 9
chistery
EE Community Star
EE Community Star

‎26-01-2021 07:21 AM

Hi @Jackm20010 

 

The S21 is released on the 29th. If in stock and the order is accepted in time, it should ship on the 28th for delivery on launch day.

0 Helpful
MichaelM96
Investigator
Investigator
In response to chistery

‎27-01-2021 09:39 PM

I ordered day of pre announcement but on the order tracker it still says delivery date Awaiting confirmation still

0 Helpful
Jackm20010
Contributor
Contributor
In response to MichaelM96

‎27-01-2021 09:52 PM

Yeah I done the same had it on order since we could order I just home its not like the iPhone launch 

0 Helpful
BrendonH
Community Hero
Community Hero
In response to Jackm20010

‎27-01-2021 10:21 PM

The launch date is 29th this will be the day many people will get it.

 

But yes there will be people who don't as it's a flagship phone from Samsung. Samsung won't be able to keep up with demand.

 

Pre ordering is not a guarantee you'll get it at launch.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
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Holmes93
Visitor
In response to BrendonH

‎29-01-2021 10:09 AM

Thanks I've not recieved anything from dpd about my pre order so will most likely be next week ill get it. They did say on the phone it would be 3-10 days after launch but i saw on the website it said to expect it on day of launch.  

0 Helpful
KernowDel
Explorer
In response to Holmes93

‎29-01-2021 10:15 AM

Just been on the chat with EE and this is what they said in a pre typed text so they knew there was an issue.

Unfortunately due to delays in shipment from the manufacturer, we aren’t able to deliver your pre-ordered Samsung Galaxy S21 Ultra 512GB on launch day, but it will be with you within 7 days after launch. To say sorry, Samsung and EE would like to offer a £50 goodwill credit, which will automatically be applied to your next bill. Thanks for your patience.

0 Helpful
KernowDel
Explorer
In response to KernowDel

‎29-01-2021 10:16 AM

Its a shame as the website says in stock and ready for 24hr delivery which obviously isn't true

 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to KernowDel

‎29-01-2021 12:16 PM

Hi @KernowDel,

 

The current delivery guidance for the Phantom Black 512GB model in our online shop states 'Available to order. Expect dispatch within 14 days.'

 

Thanks

 

James

0 Helpful
Jackm20010
Contributor
Contributor

‎29-01-2021 08:14 PM

Had mine arrive today. Dispatched late last night. 

 

Has anyone had anything for the razer controller yet ?

0 Helpful