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Same sim new phone

Joannaduthie
Explorer

‎04-08-2020 10:50 AM

I was told that I could just put my old EE SIM card from my Samsung into my new iPhone to keep the same number. Will this automatically change my details on my EE account to my new plan?

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎04-08-2020 10:53 AM

No, your plan doesn't change. It's on the SIM that you're moving from phone to phone.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Joannaduthie
Explorer
In response to XRaySpeX

‎04-08-2020 10:58 AM

Thanks. Doesn’t this mean that they will automatically stop charging me for my old phone and start my new contract?

Sent from my iPhone
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Joannaduthie

‎04-08-2020 11:30 AM

Depends if you bought a new contract or did it as an upgrade to your existing contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful