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SIM card expiry

aflataboveashop
Investigator
Investigator

Hi

 

I bought a pack of SIM cards for family members a few months ago.

 

Do these expire? I am not concerned about credit or anything, just the phone number.

8 REPLIES 8
Chris_B
EE Community Star
EE Community Star

@aflataboveashop  providing they’re not activated they will not expire. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Ok, cheers. Are you sure 100%. There're a few comments online saying otherwise but it's hard getting a qualified answer.

@aflataboveashop : The comments you might have seen here could well be about already activated PAYG SIMs having been left unused for over 9 months are then deactivated completely.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thank you for your response. This is what a guy wrote whose tag was that he is/was a network engineer

 

 

Some SIMs have an expiry date, so that for instance, prepaid SIMs do not lay around on the shelves of shops for years and years consuming network database resources and costing support and licence fees (and hogging a phone number) whilst earning no revenue for an operator. If they are not used by the expiry date they get removed from the network systems and can not be used.

 

 

The generic quotation you've given, is from an independent Q&A site and appears to be from almost 5 years ago.

 

The answers you've been provided with here on the EE Community are correct.

All my PAYG SIMs have on their postcard a "Start using before" date. I now don't remember when I got them but a Summer 2020 Offer of 3 months extra data has "Start using before 10/02/2021". So it could be for up to 8 months. I only started using it on 14/01/2021 when EE slammed my Home BB & EE gave me 60GB on it to tide me over.

 

Similarly for the Xmas 2019 Offer of treble data for 6 months which has "Start using before 10/07/2020".

 

It does not say what happens if you don't, whether it is just referring to the extra data offer or the SIM as a whole.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thank you, very much appreciated.

Thanks! You're welcome 🙂 ! Glad I could be of assistance

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP