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S21 delivery times

beccie01
Explorer

‎15-03-2021 10:12 AM

Hi, 

 

Anybody have any idea how long the S21 is taking to dispatch? Upgraded on Friday 12th, no confirmation of order email or text (called EE and they said it's normally just a "verbal confirmation" doesn't seem useful when apparently I need proof of order to claim the controller and gaming bundle?) Anyway, had 2 texts and 2 emails about returning my old phone otherwise I will be charged, but no sign of the new phone?

 

Help!

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎15-03-2021 12:43 PM

Hi @beccie01

 

Welcome to the community.

 

Which colour and memory size did you choose?


Chris

0 Helpful
beccie01
Explorer
In response to Christopher_G

‎15-03-2021 12:59 PM

Hi Chris, 

 

I spoke to somebody on chat, they confirmed the 128g in grey is out of stock but they managed to sort me a nearly new one on the same deal and smart benefits and being delivered tomorrow!

0 Helpful
Christopher_G
EE Community Support Team
In response to beccie01

‎15-03-2021 01:09 PM

Ah brilliant, thanks for letting me know, @beccie01.

 

Glad you got something sorted. 🙂

 

Chris

0 Helpful