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15-03-2020 09:24 AM
Hi all, just wondering if anyone in UK have had there s20 ultra yet? I pre ordered, should of had this by now and I'm presuming there are plenty more out there with the same issue.
15-03-2020 09:40 AM
Hi @Inhil1982
Demand is high, but stock is low.
I got mine in the 9th but I ordered mine via Samsung direct. It will take some time (depending on world events) to restock so it maybe some time before more handsets are available.
Try calling EE CS on 150.
Thanks
15-03-2020 11:37 AM
Hi @Inhil1982
Welcome to the community.
All orders are subject to stock from the manufacturer and we're working with them to ensure we can fulfil orders as quickly as possible.
Thanks for your patience so far, I know it's frustrating when you're excited about getting a new phone.
Chris