The EE Community

Roam abroad

I'm on a pay monthly SIM only plan. Can I still get the £25/month roaming address on?

Mobile bill

So my EE is saying my bill is paid and when I check the website it says I have £0 to pay this month but nowhere on my online banking can I see the transaction, can anyone help or has anyone had this happen, do I still need to pay or has something hap...

My Internet not working

My Internet not working

Open a line for adults

My order

I have placed an order for airpods on 10th may and i was wondering how long will it take since i need them by Wednesday 

Scam call

I have just received a call from 020 3980 7772 offering me a 30% discount on my EE mobile bill. They wanted me to provide my email so that they could verify that I was the account holder. I refused to provide this information and told them it was a s...

The app is not letting me change my inclusive add on???

It's been about 70 days since I got my first add-on, why won't the app let me change it?

Upgrade offers

Today I spent 60 minutes on chat exploring an upgrade. I was quoted one deal and by the time I'd got through all the questions and answers the guide the told me that deal was no longer available and that very same deal was now an additional £10.It ju...