cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

S 21 PLUS

Rats110605
Explorer
  1. Hi, I upgraded from S7 Edge to S21 plus but have not received a charging plug! Just a cable that doesn't fit the plug I have, how am I supposed to charge it!!
9 REPLIES 9
Chris_B
EE Community Star
EE Community Star

@Rats110605  Samsung don’t include it now. You can use a wireless charger or your old charger but if you purchase the correct plug it’ll charge.   You need a usb-c plug.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
BrendonH
Community Hero
Community Hero

Speak to Samsung they decided that everyone has enough plugs from old devices.

 

You need to purchase one there are plenty on Amazon

 

Or you can use wireless charging.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

OK thanks I just hope I order the right plug!🤔

https://smile.amazon.co.uk/Samsung-Original-Charging-Compatible-Smartphones/dp/B08446RFPX/ref=sr_1_5...


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
Northerner
EE Community Star
EE Community Star

Hi @Rats110605 

 

Thankfully I have a plug which came with my S20 Ultra.

 

This is also one I have purchased, Anker is good hardware:

 

https://www.amazon.co.uk/Anker-Charger-Durable-PowerPort-Included-White/dp/B08LPCJ1YX/ref=psdc_13265...

 

Thanks,




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Hi, same here no plug no ear phones, it's like beggars belief we are paying for a new phone and we don't get the usual things.

@PrincessTan111 

 

You do know right you pay for a phone not the chargers. You call them usual because that's what you got used to.

 

But with the throw away society we have today means everyone has charging wires spare in the house.

 

What phone did you have before the S21?


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

Just seen one your old posts.

 

You had an S10.

 

This charger will fit your S21


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

Hi I had the s10plus. So using that wire just found it odd.