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Refund

Amouland21
Visitor

‎14-12-2021 03:46 PM

Hi there, I was expecting a refund for a cancelled upgrade on the 5th of December. 
looking for an update as to when it will be received please?

 

thank you 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎14-12-2021 04:18 PM

@Amouland21  it’s anything up to 7 days but have you checked your online account to see it’s been added back to your account as credit to go towards future bills ?   Other than this you’ll have to speak with customer services. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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