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14-12-2021 03:46 PM
Hi there, I was expecting a refund for a cancelled upgrade on the 5th of December. looking for an update as to when it will be received please?
thank you
14-12-2021 04:18 PM
@Amouland21 it’s anything up to 7 days but have you checked your online account to see it’s been added back to your account as credit to go towards future bills ? Other than this you’ll have to speak with customer services.
