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Refund PAYG

Kiki2468
Investigator
Investigator

‎10-11-2021 04:26 AM

EE tried refunding one of the double payment in to my accounts and it only ever refund 0.2 pence. Called multiple times and 2nd refund is still 0.2 pence. Now my subscription is not renewing because no credits on my account. Please can someone help with this? Thank you!

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎10-11-2021 09:03 AM

Hi @Kiki2468 

 

You'll need to speak to EE CS on 150 about this issue.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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