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Red light

Jade81
Visitor

‎11-10-2021 08:59 PM

My router light has turned red!! I've turned it off and on, tried the reset button at the back and my bills are paid. Please help!!! 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎11-10-2021 09:14 PM

@Jade81  Have a look at THIS it’ll explain what the different coloured lights are on your router and also give you some options that you can try. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Christopher_G
EE Community Support Team

‎12-10-2021 07:57 AM

Hi @Jade81

 

Welcome to the community.

 

Did you get a chance to try the steps on the page that @Chris_B posted?

 

Chris

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