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Recent order places

Cfc282
Explorer

‎28-09-2021 07:56 PM

Hi I placed a order and closed the browsers and unsure if the order went through ? If you have taken payment does this mean order is complete ? 

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎29-09-2021 08:05 AM

@Cfc282  You should also receive an email about the order.  You might need to check your spam folder.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Cfc282
Explorer
In response to Chris_B

‎29-09-2021 08:28 AM

I did not even get a email I’m concerned now I entered them incorrectly 

0 Helpful
Jon_K
Former EE Employee
In response to Cfc282

‎29-09-2021 08:59 AM

Hi @Cfc282.

 

Welcome to the community.

 

If you haven't received an email and you're unsure whether your order has gone through, I'd recommend getting in touch with our Customer Care team. They will be able to access your account and give you an update.

 

Jon

0 Helpful