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Re: is tiRe: Help us make it easier to find what you need on our website.

Robert2507
Investigator
Investigator

‎02-12-2020 11:06 PM

Hi i m trying to track my order and i can t ! Have you got a reason why?

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎07-12-2020 12:44 PM

@Robert2507  Have you got a tracking number yet ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Robert2507
Investigator
Investigator
In response to Chris_B

‎07-12-2020 12:56 PM - last edited on ‎07-12-2020 01:49 PM by EE Community Moderator

hi yes,

xxxxxxxxxx.my order was placed on 25 th November.Too long already 

 

[mod edit: please do not post personal information on the public board. Thanks!]

0 Helpful
Leanne_T
EE Community Support Team
In response to Robert2507

‎07-12-2020 01:38 PM

Hi there @Robert2507

 

Thanks for coming to the community.

 

What device did you order?

 

Could you let me know the size and colour?

 

Thanks 🙂

 

Leanne.

0 Helpful
Robert2507
Investigator
Investigator
In response to Leanne_T

‎07-12-2020 06:42 PM

Iphone 12 pro max in silver !

0 Helpful
Katie_B
EE Community Support Team
In response to Robert2507

‎08-12-2020 07:54 AM

Thanks for confirming @Robert2507. 

 

Could you also please provide the memory size so we can look into this further?

 

Katie 🙂

0 Helpful