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Community Activity
Cant hear callers on digital phone
A recent problem seems to have developed with my digital phone. When somebody calls, they can hear me, but i cannot hear them. This happens on both the digital phone handsets I have, and with callers from more than one number.The handsets are less th...
really bad coverage, no data at all
Hi. I don’t have any EE coverage and data from two weeks. Before it was working amazing. No I don’t have even one line of signal. Just wondering if it’s something wrong with EE in ME139RL area?I checked area coverage and there is not a problem. Nothi...
Digital Voice
I am Having an issue with my Digital Voice where incoming calls we can hear the person on over end but they can’t hear us and it same when we call out. I have tried a cordless phone and still the same and it does it to all four on my digital voice ph...
Resolved! Wrong email address on my EE account
When I went onto fibre, EE misspelt my email address. It means I have not been able to view my bills since last November. I've rung EE several times but they seem unable to fix it. The last time I rang, the battery ran out on my phone so I was c...
Samsung ultra watch 7 not joining ee network
Hi I've bought a watch from samsung. I have a plan with EE that states it has watch data included but when trying to join it to plan it won't let me comes up with -1 error code. Ee said that means phone not compatible but it's a smsung s25 ultra T...
Account number
Do not have my broadband account number
New account cancelled
Hi. I signed up for a new I’m account with ee. I got a succes email that said that my number had gone over and I would get tracking once dispatched. Then I got a text to say cancelled. I called them and they said it was an issue with the credit chec...
Replacing my EE Router with Google Nest Wifi Pro
Hi there!I’m trying to set up my Google Nest Wifi Pro, but I’m having trouble with the settings. It’s asking for some information, and after checking a few articles, I found that the default PPPoE password might be "BT" or empty. However, when I chec...
Complain
Dear EE Customer Service, I hope this message finds you well. I am writing to formally raise a complaint regarding the continued deterioration of my mobile internet service. I have been a loyal EE customer for the past two years, and during the first...
Upgrade anytime with a broken screen and insurance
Good afternoon,I have a samsung z fold 6 at the moment on an upgrade anytime plan with insurance.I dint like this phone and my next free upgrade is july but ive cracked the screen on this phone,i know i can send it to be repaired under insurance but ...
