Community Activity

Unable to make and receive calls or texts in US added roaming pass

How do you speak with EE in the United States from a monthly phone, added the roaming pass, still unable to make calls and receive calls and texts.  Need to call EE and can't says couldn't connect. Can ypu please advise how I can speak wirh EE to sol...

Bill011 by Visitor
  • 4 Views
  • 1 replies
  • 0 Helpful

Re: Can’t make calls uk

Hi all, I'm having the same problem and I've tried everything. Can't make any calls but can do everything else. I cant use old phone to try the sim as it is broken. Any ideas?? 

Coops28 by Investigator
  • 3 Views
  • 1 replies
  • 0 Helpful

Resolved! Partial Broadband Dropouts

As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...

brave_bF4gzy2Dat.png
tdmello by Contributor
  • 1100 Views
  • 43 replies
  • 4 Helpful

Business user roaming in turkey

Hi there I wonder if you can help . I am on a business plan and am going to turkey in August . What’s is my cheapest option to be able to use my usual inclusive data please? Many thanks 

DonMQ by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful

Travel pass cant be added

Hi my daughter's number is on my account so i I can normally manage gifting data etc. We are in the US, when we landed we both received a text about adding the travel pass. I added it to my account, when I click on the text she received, it takes me ...

DannyDog by Explorer
  • 39 Views
  • 3 replies
  • 0 Helpful

DN3 3BH

I have reason to believe I've been paying £1.00 for Scam Guard ,now emailing to say it will be going up in August.I hadn't realised this was in my plan   ,so if this could be removed altogether please. Thankyou  Bev Atchinson 

Bev501 by Visitor
  • 23 Views
  • 2 replies
  • 0 Helpful

Keep number

Recently I upgraded from BT WI FI to EE the included a free sim with unlimited calls and data not explaining that roaming was not included. So when I received my sim I fitted and ported my old phone number. On seeing the app reference this sim and no...

StuM4 by Visitor
  • 7 Views
  • 0 replies
  • 0 Helpful

Re: EE website and app is unusable slow, total rubbish

EE are apparently always making updates to improve it, yet it never improves, it just gets worse. You replaced an app that worked perfectly with one that either doesn't work, as it doesn't allow you to log in, or if it actually does allow you in then...

RiaWoody by Explorer
  • 5292 Views
  • 50 replies
  • 81 Helpful