Order tracking: pay monthly orders

[Smac82]

I don't suppose there are guidelines for delivery times when the order was in stock when placed? I'm waiting on an S21, ordered Thursday, but still showing awaiting confirmation. I have the order number. 

Thanks!!

[Christopher_G]

Which colour and memory size did you choose, @Smac82?

I'll check our stock levels.

Chris

[Smac82]

Hiya @Christopher_G 

Its phantom white 256 (or thereabouts lol). It certainly says its in stock when I check the order details. Its an upgrade if that makes a difference to where you check?

Thanks again!

[Christopher_G]

Thanks, @Smac82

The current guidance for new orders is to 'expect dispatch within 7 days'. If you're worried about your order at all, I'd recommend speaking to our Mobile Care team to check it.

Chris

[Smac82]

@Christopher_G brilliant, thanks for your help!! I'll keep an eye on the order updates!!

All the best, 

Shona 

[jarkimond]

Hi Smac - did your phone arrive yet?

[Smac82]

@jarkimond yes!!! It came on Thursday!!