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Re: How to activate your new EE pay monthly SIM Card

chrishero81
Investigator
Investigator

on ‎10-12-2020 05:26 PM

Hello, 

 

I purchased a new EE pay monthly SIM as I am moving over from another network provider (Three). I am also keeping my old number and have the PAC from Three. 

 

My question is whether I need to be in the UK to activate the new EE SIM and move my old number across, or if I can do this in Spain where I currently am. 

I planned to be in the UK this Christmas but COVID complications may have stopped me being able to travel home this Christmas. 

 

Any help would be greatly appreciated. 

 

Chris 

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3 REPLIES 3
Northerner
EE Community Star
EE Community Star

on ‎10-12-2020 09:53 PM

Hi @chrishero81 

 

You will have to wait as EE Sims can only be activated on EE UK network. 

 

Once activated you can port your number across from three.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
chrishero81
Investigator
Investigator
In response to Northerner

on ‎11-12-2020 12:57 PM

If I put the SIM card in a family member's handset in the UK - so my old number ported across and it registered in an EE network - could they then post me the SIM card to Spain?

 

Is that a viable work around?

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James_B
EE Community Manager
EE Community Manager
In response to chrishero81

on ‎11-12-2020 01:13 PM

Yes, that would be fine @chrishero81

 

James