Re: Contract

Phone55
Visitor

‎09-07-2020 08:21 PM - last edited on ‎09-07-2020 10:58 PM by Established Contributor

I just buy a phone with contract  4 days  ago  it's huawei p40 pro 5g I  paid  70 upfront  and  57 a month   1 day  delivery  and  I can't  track  my  product  way  no  mail  no  answer  nothing  

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎09-07-2020 10:10 PM

@Phone55   You have an order number not a tracking number.  And this is a public forum you shouldn’t post your private information on here. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Leanne_T
EE Community Support Team
In response to Chris_B

‎10-07-2020 08:24 AM

Morning @Phone55

 

Thanks for coming to the community.

 

If you get in touch with our Mobile Care team, they will check the order for you and give you an update.

 

Thanks.

 

Leanne.

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