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Purchase of accessories

Jacquelinealt
Explorer

‎21-04-2020 06:05 PM

Hi I've purchased an additional accessory from the shop it took my card details said the order was on its way would receive an email and a text but haven't received either and no money has been taken.

What do I do

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎22-04-2020 09:12 AM

Good Morning @Jacquelinealt. 

 

Thanks for coming to the EE Community. 

 

What accessory did you order?

 

I would love to see if I can look into this further for you. 

 

Speak soon, 

 

Katie 🙂

Jacquelinealt
Explorer
In response to Katie_B

‎22-04-2020 09:28 AM - edited ‎22-04-2020 09:30 AM

Hi Katie @Katie_B 

 

Many thanks

 

It was a LG TV

0 Helpful
Katie_B
EE Community Support Team
In response to Jacquelinealt

‎22-04-2020 09:34 AM

Hi @Jacquelinealt. 

 

Thanks for providing this information. 

 

The LG TV is showing in stock, please check your private messages. 

 

Katie 🙂

0 Helpful