Ps4

Order
Visitor

‎31-10-2019 01:10 PM

Ordered a upgrade today with ps4 bundle. Just noticed that offer runs out on 4 Nov 19 to claim ps4. What happens if phone doesn't arrive on time to claim for ps4?

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2 REPLIES 2
James_B
EE Community Manager
EE Community Manager

‎31-10-2019 02:57 PM - edited ‎31-10-2019 02:58 PM

Hi @Order,

 

Welcome to the EE Community. 🙂

 

Don't worry you can still claim your PS4 after 4 November.

 

To claim, visit claimyourgift.co.uk once your 14 day return period has ended.

 

Thanks

 

James

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Northerner
EE Community Star
EE Community Star

‎31-10-2019 06:06 PM

Hi @Order 

 

Try reading the terms and conditions

 

To participate in this Offer you (hereinafter “you” or the “Participant”) need to purchase an Xperia™ 5, 1, 10 or L3 with a 10GB or greater pay monthly plan from EE direct sales channels which include any EE store, www.EE.co.uk or through EE telesales, on and between 1/10/19 and 4/11/19 during the Promotion Period (each a “Qualifying Device”)

You wait 14 days as that's the cooling off period, if not you could claim and then return your handset. 

 

As long as your sale was within the claim period them you can make a claim. 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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