Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Ps plus

Dan93
Explorer

‎10-02-2020 09:40 PM

I’ve received my ps4 but nothing in box for my ps plus , I’ve emailed but heard nothing back 

can anyone tell me how I can get hold of them please 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎10-02-2020 10:50 PM

Hi @Dan93 

 

This is the Christmas offer with Kondor? You need this link https://claimyourgift.co.uk/

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Dan93
Explorer
In response to Northerner

‎10-02-2020 11:27 PM

Thanks for getting back to me 

I got the ps4 as a add on with my phone contract I didn’t get it as a free gift 

What’s best way to get in touch with them instead of email as I hear nothing back 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Dan93

‎11-02-2020 08:14 AM

Hi @Dan93,

 

Welcome to the EE Community. 🙂

 

I've checked the listing for the PS4 on add to plan and I can't see a mention of PS Plus, just a second controller.

 

Where did you see PS Plus mentioned?

 

Thanks

 

James