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Problem

Eylul
Explorer

‎14-02-2021 12:36 PM

Hi, since I move my number from EE to  3G. All my EE network friend and family members they can’t call me but I can them could you please fix it thank you.

0 Helpful
1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎14-02-2021 01:16 PM

Hi @Eylul and welcome to the EE community!

 

Firstly, 3G is a radio technology, not a network provider - so I presume you mean you have ported your number from EE to 3-network?

 

If that is the case, it is 3 who is your supplier and they who you need to report any service issues to.

 

Your friends & relatives who are having problems calling particular numbers can certainly report those problems to their providers (whether that is EE or whoever).