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Pre order iPhone 12 pro max no email

Ryan55
Visitor

‎09-11-2020 05:25 AM

Hi I rung EE at 1pm on 6th nov. my upgrade got accepted and I paid for DpD delivery but I still haven’t received a confirmation email or text. I received a tracking number from live chat but that doesn’t work, just a bit confused why not as they said it would arrive Friday.

0 Helpful
1 REPLY 1
James_B
EE Community Manager
EE Community Manager

‎09-11-2020 09:37 AM

Hi @Ryan55,

 

Welcome to the EE Community. 🙂

 

You won't be able to track your order until it is with the courier.

 

You'll receive a text message from DPD with your tracking reference number once they collect your order.

 

Thanks

 

James

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