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28-06-2021 05:04 PM
Hi,
I am aware that previously if you ported your landline number away EE/BT would cease the line. However, now that lines are allocated with no phone number, is this still the case? In other words if I ported my number away to Sipgate, would EE cease the line or reclassify it as a line without a phone service and continue the VDSL2 broadband service?
Thanks
Peter
28-06-2021 05:12 PM - edited 28-06-2021 05:16 PM
So the short answer is No cuz:
28-06-2021 05:16 PM
28-06-2021 05:19 PM
What landline no. do you have? How do you know it's the landline your BB runs over?
My previous answer stands even if the no. you know is that of the landline on which your BB is hosted.
28-06-2021 06:17 PM
Hi @whiskerp ,
The advice at the below URL is probably the best that you should liaise with the VoIP provider as to their procedure for carrying this out and the impact it would have on your old service provider. Good luck!
https://broadbandandphones.co.uk/guides/phone-systems/how-to-transfer-my-landline-number-to-voip
29-06-2021 01:31 PM
@whiskerp you would need the support from cs to do what you mention.
If you just rely on the VoIP provider then as you suspect EE will most likely cease your current line and broadband.
Other isp’s who have more online cs support are able to do it via their forum, however EE don’t seem able to do this here.