I have ported my 3 number to ee but my pre-existing ee contract phone number was cancelled and ported to the 3 number. I am unable to make calls and all my calls are being diverted to the the preexisting ee contract phone. I would need my calls to come back to my 3 phone sim and the pre existing contract phone number restored as it is a business phone.
How did you go about porting your no. from 3 to EE?
If you think I helped please feel free to hit the "Thumbs Up" button below.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
It sounds like you may have been experiencing split service, which sometimes happens when porting. You'd be able to receive calls on one SIM and make them from the other.
Could you restart your phone and let us know if it's working any better?
