Community Activity

track a delivery

I placed an order for pixel 9 pro xl on the 4th recd confirmation and heard nothing since then. tried a few no to contact someone about the order and have found no options to spk to someone

Missold a package and now can’t change or exit

When I switched from BT, EE phoned me up and sold me a new package. I work from home so broadband is vital. They sold me their best fibre package with failover etc. but there is no fibre in the village and never will be.I am paying £72 per month.i do...

JamieK4 by Explorer
  • 60 Views
  • 4 replies
  • 0 Helpful

Just moved from contract to Pay as you go from Switzerland

Just recently moved to Switzerland and had my contract converted to a pay as you Go. It was supposed to change over on 11 th of this month. I  am in Switzerland and can no longer call anyone in UK including 150. According to my bill I should pay by d...

Apres23 by Explorer
  • 31 Views
  • 2 replies
  • 2 Helpful

Recieving Texts

So, i have a personal number which i switched on roaming for when we got to France but forgot to switch on roaming for my 2nd number. 2 sims in 1 phone, I've just switched roaming on for the 2nd number but no texts have come through, is this because ...

I am currently on 5GB data, I do not use that much

I am not able to use even 5GB because there is no signal where I live and so I use WiFi calling and WiFi data. My contract is coming to an end and I am being forced to choose a contract with more data.This is a 30% increase.I am not happy - I do not ...

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Leaving virgin

Where do I need to send my final virgin bill which included my leaving early penalty? EE said they would pay for it but I haven’t had any requests for this information. 

Kiki85 by Visitor
  • 20 Views
  • 1 replies
  • 1 Helpful

EE One £20 discount

I bought the Full Fibre Gigabit Essentials 900mbps (the one that is currently £40.99) broadband on 6th June 2025. I then upgraded my iPhone 11 to a 16 Plus on Flex Pay with the "unlimited full works for iPhone" plan. I was under the impression that I...

asa_t by Visitor
  • 53 Views
  • 2 replies
  • 0 Helpful