The EE Community

HOW DO I CONTACT EE WITHOUT A PHONE

My phone isn't starting and I need to contact EE. There is no email address, I can only use the live chat if I have the app, the app is only for phone and Ipad (i'm on my laptop). How do I contact ee without a phone? This is ridiculous! 

EE Perks not generating codes

My EE Perks homepage is showing that I have 5 codes left to use. However when I click on the "Get New Code" button, the page refreshes but nothing generates.I've spoken to various people on the phone over almost a fortnight, and it keeps getting pass...

Broadband cable

Ringer volume on home phone

We have 2 new home phones from EE, but both seem to have a really soft ringer volume. They only ring about 5 times before cutting off too. I am partially deaf so often don’t realise the phone is ringing straightaway - then it cuts off before I can ge...

Iphone 16

I want see where my order is 

Impossible to activate my eSIM without a phone

This is getting beyond a joke. 1. I ordered a new SIM after losing my phone - it arrives by post.2. It takes 20 minutes for customer services to activate it.3. It still doesn't work. After 20 minutes on the phone with tech support, they realise the S...

Porting has failed

I am transfering 4 numbers for my family from BT to EE. the porting should have started on friday but nothing happened untill this morning when my wifes number has been ported to the sim i set up with my  number. I am very concerned as we have all ha...

Website Empty basket

This has to be the most frustrating thing - I want to delete an item in my basket - edit button takes you to check my details page no bin icon - EE this seems to be a problem as there are threads on this but no resolution - someone help...