Hi. I ordered my phone upgrade online last week Thursday and when I ordered the phone it said its in stock. Then later on I received email with upgrade details and it said there that the phone is not in stock and will be despatched in 7 days and that I will receive an email with update. This is not what it said on the website when I originally submitted the order. Also I have not received any updates on the order as of yet and when I look for the phone on ee website it says that phone is in stock. also, when I log in to my account there's no indication that I have done the upgrade and the message still comes up that I'm due for an upgrade.
