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28-11-2020 12:19 PM
What can I do if every time i put my phone on charge it badly over heats ? Would that be manufacturing problems and how do I go about it as cant leave it charge for longer than 5 minutes. Thank you
28-11-2020 01:59 PM
@Shaylp it sounds like you’ve got a battery problem because it’s the battery that is getting hot you can call EE customer services so it can be sent off to be looked at or you can contact the manufacturer but depending on how long you’ve had this device for you might need to pay to have a new battery fitted.
28-11-2020 04:30 PM - edited 30-11-2020 08:25 AM
Hi @Shaylp
Thanks for posting on the community.
I can see you have had some great advice from @Chris_B, just to add you can also use our online troubleshooting tool and this will let you know your next steps.
Let us know how you get on 🙂
Leanne.