Community Activity

Master Socket 5C MK4 wiring

Hello,I have recently ently moved into a small property and have passed the EE activation date for my property. I am FTTC.  However, I have been having issues with set up and two engineer visits to the cabinet and to make sure I set things up right h...

Resolved! Data rollover

If I buy a different subscription pack and my current pack has data rollover will my data from my previous pack rollover?

Resolved! Equipment return

Hoping someone can help me with this one. Earlier this year I went with EE for TV and Broadband, 3 engineers and 3 separate days off work later the signal was just not there. Ended up having to cancel and EE were great, actually said to the guys on t...

Tina215 by Contributor
  • 182 Views
  • 10 replies
  • 2 Helpful

Resolved! Double Data

Had a text message from EE saying that they are offering double data free of charge but that t&cs apply. There is no link to the t&cs and the only ones I can find on the ee website relate to a double data Christmas offer or sim deal from 2021.There i...

Elmiga by Investigator
  • 34525 Views
  • 60 replies
  • 23 Helpful

Can i use my Samsung Smartphone with my EE account?

Hi,I have an EE monthly account which pays for my useage of my dumphone, and for my mobile router.Obviously i use the mobile router with my laptop. I never use the mobile router SIM card for phone calls ( i dont even know if i can). The mobile router...

treez by Established Contributor
  • 92 Views
  • 7 replies
  • 1 Helpful

Unable to make calls from Portugal

I am aware a number of EE users in portugal have had an issue making calls after the power outage 5 days ago. My wife and I still cannot make calls (including WiFi calls)How do we fix?

garyruss by Explorer
  • 373 Views
  • 41 replies
  • 8 Helpful

Resolved! Mis- sold a tablet when upgrading, told it was free

Told the tablet was free  but I think reading I could have got reduced plan. The staff at E were whispering, “ is that your third to day, pointing at tablet”  . Before that they tried to sell me a sim. They  to,d me these were the only ways to lower ...