New SIM for New Phone

[Add79]

I just received a new SIM as I had a micro SIM and needed a Nano.

Inserted it into the new phone, and it was not registered with the network.

I called 150 via my old phone to activate it, I gave my details and phone number. Mid conversation the call cut off.

I cannot call back as the call doesn't start - I'm assuming I'm now unregistered on the network on the old SIM. and I cannot make a call on the new SIM as its unregistered.

Has something gone very wrong, or do I just have to wait 24 hours?

[Christopher_G]

Hi Add79

Welcome to the community.

Could you try restarting your phone? I'm hoping it should be working by now.

Chris

[Add79]

Hi Chris,

I just needed to wait - It started working last night, all is well!

Thanks

[Christopher_G]

Glad it's working, @Add79. 🙂

Thanks for letting me know. 

Chris