For up-to-date information and comments, search the EE Community or start a new topic. |
15-06-2018 05:09 PM
Just wondering when my phone is gonna be dispatched...it’s been 5 days from order and received nothing???
15-06-2018 05:59 PM
@RikSteiner90 This is a public forum so unfortunately we can not answer that and you’ll need to call customer services.
15-06-2018 06:45 PM
Hi @RikSteiner90 and welcome to the community.
Have you double checked your spam/junk folder to make sure no documents have been sent there?
Many thanks,
Lee
15-06-2018 11:14 PM
Hi
the email confirmation says i will receive a text when the phone has been dispatched. I haven’t received any other documentation other than the confirmation.
the phone was ‘low stock’ so I’m assuming it’s just taking a while to get new stock...just wondering about the delay.
many thanks
16-06-2018 08:08 AM
Good Morning @RikSteiner90
Thanks for coming back to the community.
If you get in touch with our customer service team, they will be able to check the order for you and give you an update.
Hope you have a great weekend 🙂