Phone delivery

Elszu1986 · ‎26-08-2020

Good evening, I've ordered (25.08) my phone (Oppo Find x2 Pro) and after the "Thanks for your order" email from EE I have not received any update. The email says that:

Now in stock. Usually dispatched within 1 day to you.

https://myaccount.ee.co.uk/app/order-hub

Sorry, we can't show your order details right now.
Don't worry, we'll keep you updated on the progress of your order by text or email. Keep an eye out for these updates from EE or from our courier DPD.

Is it in stock or no?

Northerner · ‎26-08-2020

Hi @Elszu1986

There is no account access on these forums. You will need to speak to EE CS on 150 about this issue.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Elszu1986 · ‎27-08-2020

I've been spending over 40 minutes on "150" and nothing. Live chat is a joke 😉

Elszu1986 · ‎27-08-2020

After 70 minutes my problem is solved 🤣

Leanne_T · ‎27-08-2020

Hi @Elszu1986

Thanks for coming back and letting us know, I am sorry this took time to get sorted.

Thanks.

Leanne.

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Phone delivery