Phone delivery

Elszu1986
Investigator
Investigator

‎26-08-2020 08:27 PM

Good evening, I've ordered (25.08) my phone (Oppo Find x2 Pro) and after the "Thanks for your order" email from EE I have not received any update. The email says that:

Now in stock. Usually dispatched within 1 day to you.

https://myaccount.ee.co.uk/app/order-hub

 

Sorry, we can't show your order details right now. 

Don't worry, we'll keep you updated on the progress of your order by text or email. Keep an eye out for these updates from EE or from our courier DPD.

Is it in stock or no?
 

 

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4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎26-08-2020 09:06 PM

Hi @Elszu1986 

 

There is no account access on these forums. You will need to speak to EE CS on 150 about this issue.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Elszu1986
Investigator
Investigator
In response to Northerner

‎27-08-2020 11:20 AM - edited ‎27-08-2020 11:23 AM

I've been spending over 40 minutes on "150" and nothing. Live chat is a joke 😉

 

 

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Elszu1986
Investigator
Investigator
In response to Northerner

‎27-08-2020 11:55 AM

After 70 minutes my problem is solved 🤣

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Leanne_T
EE Community Support Team
In response to Elszu1986

‎27-08-2020 12:31 PM - edited ‎27-08-2020 12:33 PM

Hi @Elszu1986 

 

Thanks for coming back and letting us know, I am sorry this took time to get sorted.

 

Thanks.

 

Leanne.

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