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Phone delivery

Brendan82
Explorer

‎19-05-2020 09:55 PM

Hi,

 

I ordered a Huawei P30 Lite on 09/05/20, but it still hasn't arrived.

 

I got an email saying I should look out for an email with a link to track my order, but I haven't received anything.

 

I tried to track my order myself, but when I searched, it came up with an error message.

 

Is the delay due to the COVID-19 situation, or has something gone wrong with my order?

 

Thanks,

 

Brendan

0 Helpful
2 REPLIES 2
David
Brilliant Contributor
Brilliant Contributor

‎19-05-2020 11:18 PM

Hi @Brendan82 

 

Welcome to the EE Community,

 

If the Order Tracker doesn't display any information call freephone 0800 317 720 and a customer service advisor will be able to give you a update on your order.

 

Thanks,

 

David.

Brendan82
Explorer
In response to David

‎22-05-2020 08:44 AM

Thanks David, I'll give that a go.

0 Helpful