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19-05-2020 09:55 PM
Hi,
I ordered a Huawei P30 Lite on 09/05/20, but it still hasn't arrived.
I got an email saying I should look out for an email with a link to track my order, but I haven't received anything.
I tried to track my order myself, but when I searched, it came up with an error message.
Is the delay due to the COVID-19 situation, or has something gone wrong with my order?
Thanks,
Brendan
19-05-2020 11:18 PM
Hi @Brendan82
Welcome to the EE Community,
If the Order Tracker doesn't display any information call freephone 0800 317 720 and a customer service advisor will be able to give you a update on your order.
Thanks,
David.
22-05-2020 08:44 AM
Thanks David, I'll give that a go.