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Phone broken, don't have another, can't contact EE/get to a store. What to do?

joshleach11
Investigator
Investigator

‎04-03-2021 02:18 PM

Any ideas?

0 Helpful
13 REPLIES 13
joshleach11
Investigator
Investigator
In response to Leanne_T

‎04-03-2021 03:34 PM

I have, yes.
0 Helpful
Leanne_T
EE Community Support Team
In response to joshleach11

‎04-03-2021 03:38 PM

Thanks @joshleach11

 

Did you select this problem when you run through the troubleshooting? 

 

How long have you had the phone? 

 

Is this on pay as you go or pay monthly?

 

Leanne.

0 Helpful
joshleach11
Investigator
Investigator
In response to Leanne_T

‎04-03-2021 03:42 PM

I did select those problems on the troubleshooting. I've had the phone about a year, on pay monthly.
0 Helpful
Leanne_T
EE Community Support Team
In response to joshleach11

‎04-03-2021 03:46 PM - edited ‎04-03-2021 03:50 PM

Thanks @joshleach11 

 

If you are unable to complete the form to book a repair, you can use our chat service on the get in touch page, this will show a technical support option when an agent is available. 

 

Thanks 🙂

 

Leanne.

0 Helpful