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Type C charger not working

anon17
Visitor

I purchased an official samsung charger from an EE store just under a year ago. At the time, I was told it had 2 years warranty where it would be replaced if it stopped working. For the last month or so, the charger wont work unless kept in one fixed position. Otherwise a message saying "Check your charger connection" is displayed. How would I go about getting a new charger as the store is currently closed?

1 REPLY 1
Leanne_T
EE Community Support Team

Hi there @anon17

 

Thanks for coming to the community. 

 

If you get in touch with Samsung they will be able to help you with the charger 🙂

 

Thanks. 

 

Leanne.