Phone broken, don't have another, can't contact EE/get to a store. What to do?

[joshleach11]

Any ideas?

[joshleach11]

I have, yes.

[Leanne_T]

Thanks @joshleach11

Did you select this problem when you run through the troubleshooting? 

How long have you had the phone? 

Is this on pay as you go or pay monthly?

Leanne.

[joshleach11]

I did select those problems on the troubleshooting. I've had the phone about a year, on pay monthly.

[Leanne_T]

Thanks @joshleach11 

If you are unable to complete the form to book a repair, you can use our chat service on the get in touch page, this will show a technical support option when an agent is available. 

Thanks 🙂

Leanne.